At LeHiwote, we prioritize your privacy and are committed to maintaining the highest standards of confidentiality. Rest assured that any information shared with us is treated with the utmost care and diligence.

Data Collection:
We collect minimal personal information required for efficient service provision.
Your data is securely stored and will not be shared with any third parties for wrongful purposes.

Service Provider Rules:
Users engage with our platform under the terms set by the service provider.
LeHiwote ensures a transparent and lawful environment, free from any wrongful issues.

Confidential Transactions:
All transactions are handled securely and confidentially.
LeHiwote acts as a facilitator, connecting users with service providers, and ensuring adherence to established rules.

User Responsibility:
Users are responsible for abiding by the service provider’s rules and guidelines.
LeHiwote holds no liability for issues arising from the user’s non-compliance with these rules.

Return Policy:
We understand the importance of customer satisfaction, and while goods return is not currently allowed in Ethiopia, we strive to provide a clear and understandable policy:

Defective or Damaged Items:
In the rare event that you receive a defective or damaged item, please contact our customer support within 24 hours for assistance.

Order Accuracy:
We take utmost care to ensure the accuracy of your order. If you receive an incorrect item, kindly notify us promptly for resolution.

Ethiopian Cultural Considerations:
Due to cultural norms, the concept of returns may vary. We encourage users to carefully review product details before making a purchase.
Future Shipping Services:

While shipping is not available at present, we are working on adding this valuable service to our platform.
We recognize transportation challenges in Ethiopia and aim to ease this through reliable shipping and delivery options.
Please stay tuned for updates on our shipping services, and thank you for your understanding and support as we enhance our offerings to better serve you. For any inquiries or concerns, feel free to reach out to our customer support team.

LeHiwote appreciates your trust and partnership in creating positive change in Ethiopia.